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Supply Chain Innovation: Retail

Innovating From Raw Materials to Store Shelves


How might we improve the collection of raw materials and delivery of goods to retail in the future? Supply Chain Innovation: Retail will bring together thought-leaders from corporations, start-ups and funding agencies. Which technologies represent the biggest opportunities and biggest threats to the retail supply chain? Which of the cutting-edge technologies will see wide-spread adoption? Join us and participate in the conversation!


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AGENDA: Supply Chain Innovation in Retail


3:00 – 5:00 PM         Office Hours & Networking

4:15 – 4:30 PM          Keynote Speaker

4:45 – 5:45 PM          Panel: Whats Next in Supply Chain Retail

5:30 – 8:00 PM          Supply Chain Demos

6:00 – 7:00 PM          Supply Chain Shark Tank

6:30 – 7:30 PM          Supply Chain Flash Talks



Supply Chain Innovation: Retail

Innovating From Raw Materials to Store Shelves

December 6th, 2018




Special Office Hours

3:00 – 5:00 PM, Café


Kenneth Bolick, Technology Innovation Director, Retail Business Services

Ken is the Technology Innovation Director at Retail Business Services. He is a results-oriented, business technology professional focused on developing collaborative team environments to deliver organizational success beyond expectations. Ken leverages more than15 years of management, cross-functional leadership, information technology experience and consulting to drive strategic roadmaps, technical systems, staff and work redesign, to make a positive impact on business.





Keynote Speaker

4:15 – 4:30 PM, Havana Conference Room

Paul Scorza supply chain venture cafe

Paul Scorza, Executive Vice President, Retail Business Services

Paul Scorza is Executive Vice President, Information Technology & Chief Information Officer for Retail Business Services (RBS), the services company of Ahold Delhaize USA. Serving a portfolio of local grocery brands including Stop & Shop, Food Lion, GIANT/MARTIN’S, Hannaford, Giant Food and Peapod, which collectively span 23 U.S. states, operate more than 2,000 stores and have some of the most extensive supply chain operations on the East Coast, RBS leverages scale to drive synergies and provides innovative solutions, as well as industry-leading expertise, insights and analytics to local brands to support their strategies. Scorza oversees the full scope of the IT function, including software development, support, hardware purchase and support, networks, datacenters, and telephone functions. Paul was a key leader in the merger of Ahold and Delhaize.



Panel: What’s Next in Retail Supply Chain? 

4:45 – 5:45 PM, Havana Conference Room


Kevin coupe supply chain

Kevin Coupe, Prime Storyteller / Chief Metaphorologist, Morning News Beat

Kevin Coupe is a writer who for more than 30 years has been bringing to audiences all over the world a wealth of experience, sharp storytelling skills, provocative and contextual insights, unique worldview and serious levity about the world of business and consumers. He is the author of “Retail Rules! 52 Ways To Achieve Retail Success,” a guidebook for competing effectively and efficiently on Main Street. Kevin is an adjunct faculty member of Portland State University’s Center for Retail Leadership in Oregon, where he has been teaching a summer marketing course for more than six years.


Eva ponce MIT supply chain

Eva Ponce, Executive Director, MITx MicroMasters in Supply Chain Management

Eva Ponce is the Executive Director of the Supply Chain Management MITx MicroMasters Program as well as a Research Associate at the MIT Center for Transportation & Logistics. She oversees the five online MITx courses in Supply Chain Management (CTL.SCx courses) that make up the MicroMasters Program. The courses are attended by tens of thousands of students in open enrollment from more than 180 countries. Her current research focus is the design of urban distribution models (freight deliveries) with special focus on omni-channel distribution strategies. She also leads research initiatives on Reverse Logistics and Closed-Loop Supply Chains.


Andre Shaw, Senior Vice President, Retail Business Services

Andre leads the Demand Management team at Retail Business Services, which designs and implements forecasting and replenishment processes, metrics tools, reporting from supplier-to-shelf, and total network inventory performance. With more than 14 years’ experience as a leader focused on demand, operations and retail management, he and his team deliver retail inventory services to Ahold Delhaize USA’s great local brands, which operate some of the most extensive supply chain operations on the East Coast.


giddy Abboud venture cafe supply chain

Giddy Abboud, Innovation Manager, Stop & Shop

Giddy is the Innovation Manager at Stop & Shop Supermarket Co. She has over 14 years of experience in the food retailing industry across multiple disciplines including strategic planning, finance, category management insights, store format and operations support. In her current role she is responsible for leading the development of ideas for strategic innovation to accelerate growth. She is also responsible for developing partnerships that increase Stop & Shop’s impact in customers’ lives. Giddy grew up in Santiago, Chile. She holds a degree in Commercial Engineering from Pontificia Universidad Catolica de Chile and a MBA from UMass Dartmouth.



Supply Chain Shark Tank

6:00 – 7:00 PM, Havana Conference Room

Bob L’Heureux, Director – Continuous Improvement & Services, Retail Business Services

Bob is an experienced business and IT professional with a proven track record of leading diverse teams in setting strategy, implementing “right-sized” methodologies and processes, and delivering on key projects and initiatives that support the overarching business goals of the company. Bob is an expert in managing through change, such as reorganizations or new process implementations. Bob brings both business and IT experience to his current role of Director of Continuous Improvement and Services for Retail Business Services’ Supply Chain team.


Sara St.Clair, Director of Applications Development, Retail Business Services

Director Applications Development – Supply Chain Sara is an IT professional with a strong leadership background encompassing 20+ years of Supply Chain experience. Focused on delivering transformational system implementations for RBS IT in support of their great local brands, Sara brings deep knowledge of business process and operational understanding to drive and implement change. She has a passion for partnership and is a proven thought partner in development of the Supply Chain IT roadmap bringing forward innovative solutions to make their jobs easier through technology.


Ben Gorman supply chain venture cafe

Ben Gorman, Investor, F-Prime Capital Partners

Ben Gorman is an early and growth-stage investor at F-Prime Capital, the venture capital arm of Fidelity Investments. He focuses on innovative companies in enterprise software, logistics, and frontier technology. Portfolio companies he works closely with include RiskRecon, Simon Data, Threat Stack, and others. Prior to joining F-Prime Capital, he was a managing consultant at IBM, providing internal strategy and analytics consulting to IBM’s business units and geographies. The primary focus of his work was transforming the company’s go-to-market to better leverage data, analytics, and technology. Over the course of his tenure, he gained experience on the ground in 10 countries across 4 continents. Ben is a graduate of Carnegie Mellon University, where he received degrees in Economics and Statistics.


Ariana Thacker supply chain venture cafe

Ariana Thacker, Associate, Rhapsody Venture Partners

Ariana Thacker is an Associate at Rhapsody Venture Partners, an early-stage VC firm in Cambridge, MA focused on hard sciences investments. Ariana has multi-industry experience in both business and engineering, and extensive start-up experience as an operator and consultant. She graduated from UCLA with a degree in chemical engineering.


Supply Chain Flash Talks

6:30 – 7:30 PM, 5th Floor Conference Rooms




Harshvardhan Harshvardhan, Supply Chain R&D lead, Ahold Delhaize

Topic:Blockchain applications in Supply Chain”, Santa Clara Conference Room 

Harshvardhan (Harsh) is a Supply Chain Research and Development specialist leading Blockchain initiatives at Retail Business Services (RBS). He brings more than a decade of experience in supply chain operations to RBS through his background in maritime logistics. He has a Masters of Engineering degree in Supply Chain Management from Massachusetts Institute of Technology (MIT) and a Bachelor of Science degree in Nautical Science from Mumbai University.


Matthew Chereweka, Business Development and Design Solutions Manager, Vecna Robotics

Topic:Eliminating the production cap through human and robot integration”, Great Harbor Conference Room

Matthew Cherewka is a Business Development and Design Solutions Manager at Vecna Robotics. He works with enterprise customers developing unique workflow solutions that expand the capabilities of their operations. His background includes robotics engineering at the Wyss Institute and in the animatronics field, product development at an Inc. 5000 design firm; and business analysis within Keystone Family Business Center. Matt is an alumni of Bucknell University with dual degrees in mechanical engineering and business management.


Tim Brennan, Data Scientist, Adaptable

Topic:Leveraging Predictive Analytics to Improve Demand Forecasts”, Bimini Conference Room

As the cost to borrow capital rises, improving demand forecasts as a means to optimize inventory levels can be critical to a company’s financial health. We’ll provide an overview of both traditional and advanced quantitative forecasting techniques that we believe are underutilized by demand planners and S&OP practitioners today. We’ll suggest methods for augmenting current capabilities by leveraging open source tools to uncover opportunities for improving the quality of forecasts and the efficiency of the demand planning function.


Sean Sullivan Venture cafe supply chain

Sean Sullivan, Executive Director, Maine Brewers Guild

Topic: “Scaling ‘Local’ & Manufacturing ‘Craft’: Navigating Big Demand for Small Producers”, Grand Bahama Conference Room

Sean is the the Executive Director of the Maine Brewers’ Guild, the trade association for craft brewers in Maine since 2013. Sean also co-founded the ‘buy local’ gift card company, Buoy Local, which was acquired by a financial institution in 2016. He has a track record of developing and implementing unique, collaborative solutions that benefit public, private, and nonprofit sectors.


Leif Jentoft, RightHand Robotics venture cafe supply chain

Leif Jentoft, RightHand Robotics 

Topic: “How Autonomous Robotic Piece-Picking is Transforming Supply Chains”

How combining intelligent grippers, machine vision, AI and machine learning – hand eye coordination – delivers the Range, Rate, and Reliability required for ecommerce fulfillment.









Our Sponsor



Retail Business Services, LLC, is the services company of Ahold Delhaize USA, currently providing services to six East Coast grocery brands, including Food Lion, Giant Food, GIANT/MARTIN’S, Hannaford and Stop & Shop, as well as the country’s largest online grocery retailer, Peapod. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights, and analytics to local brands to support their strategies with services including Information Technology, Merchandising & Marketing Services, Private Brand Products, Pharmacy Services, Sourcing, Not for Resale, Store Services, Financial Services, Legal Services, Communications, Supply Chain and People Systems and Services. For more information, visit

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